Why Outsourcing is Like Self-Care for Therapy Clinic Owners
It is no secret that working in a therapy clinic is stressful.
We can imagine what you must be thinking: Try owning one!
When friends and colleagues tell you they relate to your level of “busyness,” you think they couldn’t possibly. You smile and move on, knowing that they will never quite “get it.”
This is because the life of a therapy clinic owner is different. It’s not your average 9-to-5, and it’s not even your typical small business. We know this, and so do the other Florida therapy experts we have partnered with to provide you with essential technologies and services like a modern web-based EMR, billing and claims solutions, Medicaid eligibility verification, and HIPAA compliance
You spend so much of your time on tasks, including, but definitely not limited to:
- Making sure therapists are credentialed on time, both initially and continually
- Managing payroll and the associated issues
- Keeping track of accounting and the plethora of administrative procedures for your clinic
- Overseeing claims or communicating with a billing agency
- Hiring the best therapists you can find and managing their expectations
- Staying compliant every step of the way, which is nearly a full-time job
Is this list of duties what you pictured yourself doing when you opened your clinic? We doubt it.
We would venture a guess that you envisioned supporting those in need: the geriatric patients who want to master activities of daily living, the parents of pediatric patients who just want their children to be able to communicate with siblings or the accident victims who need your help to recover from physical trauma.
Therapy is a business with a far-reaching purpose, one with which we are fully acquainted.
Clinic Connection sees the impact therapy providers have on our communities, but we also witness the challenges that crop up behind the scenes because we interact with therapy clinic owners like you every day. While we would never claim to know exactly what your unique stresses are, our staff can relate to many of the pressures you feel. Our credentialing service was built by a busy clinic owner who knows just how difficult it is to stay on top of the requirements that allow your therapists to do what they signed up for: treating patients. In addition, some of our own family members have benefited from therapy services, so we want clinics like yours to thrive!
From an administrative standpoint, thriving means delegating the things that are standing in the way of your time with your own family. It means outsourcing all the little ways you are now distracted from your original goal. It means getting back to the real purpose of therapy and why you decided to follow this career path, rather than staying mired in the burdens of leadership.
If you are anything like most of the caring, yet overworked clinic owners we meet, this idea of seeking outside help may bring up some resistance within you. In our achievement-driven world, it’s quite common to equate asking for help with a form of failure.
We’re here to tell you that you are not failing when you look for support as a clinic owner. On the contrary, you are taking responsibility for the health of your business, patient continuity of care, the security of your therapists, and most importantly, your own happiness.
You can only get so far by understanding the technical side of things like credentialing, setting up the protocol for effectively communicating with patients, or maintaining HIPAA compliance. At some point, it’s time to bring in the expertise that will take your clinic to the next level and give you the freedom to think creatively again.
At Clinic Connection, we want nothing more than to see you managing it all, and we know that the most content therapy clinic owners don’t try to do that all alone. Let us be your backup — your professional self-care — so you can focus on the things that really matter and find all that time you reluctantly lost over the years.
